DESIGNED & BUILT NEW MFG FACILITY IT DEPT Built 80-node, 8-server computer network with Samsung VoIP phone system.  Designed and supervised 2-year IT construction project for new 60,000 sq ft building with bonded T1, terminal server thin client data collection, wireless lab.  Linked new and old buildings during construction.   WEB NETCONFERENCING Developed technology for video teleconferencing. Directed video productions for global audience. CUSTOMER SUPPORT Provided telephone and on-site client support and development for 28 court systems using UniVerse software product.  Provided telephone support and development for clients of commercial freight billing software package.  RS6000, NT and Windows 95 systems. PROJECT MANAGEMENT Finished 2-year project in 4 months.  Headed up team to redesign an integrated form for finished goods rating plates and carton labels.   Worked with Engineering,Customer Service, Sales/Marketing, Production Control, Production Planning and Purchasing.  Tracked progress and solved problems, designed system and programs, wrote 50% of programming.  The new form was weatherproof, adhesive-backed, prescored, with various sized text, bar codes and graphics meeting government requirements.   DOCUMENTATION AND JOURNALISM Wrote user, installation and reference  manuals and online documentation.  Published the company's weekly  newsletter  what's really HOT  for 5 years, and APICS Northcoast Newsletter monthly for 3 years.  Authored major articles in  parent company's national publications. VERBAL COMMUNICATION Provided presentations, teaching of large and small classes, one-on-one training, support, project  management, leading large and small meetings, and managing and supervising people. PICK BASIC AND QUERY LANGUAGE Worked on a variety of standard and custom programs and reports, using UniData Basic and Data Query Languages, including:  BOM, Cost Rollup, Sales Reports, Order Tracking, Marketshare, Production Planning, Q/C, Audit Trails, Inventory, Accounts Receivable, Aging, Debits, Warranty, Shipping, Receiving, Purchasing, Manufacturing, Engineering, Freight Billing and Court Management. HIGH QUALITY LASERJET PCL5 PRINTING Freed up countless data entry hours by programming output from database reports to laser printers using PCL printer language.  Reports were for Senior Staff and needed to be high quality, highly formatted, hard copy output.  Data had previously been re-entered manually into Lotus 123 after running the reports, to achieve laser-quality output.  Handled most programming involving complicated laser printer setups and graphics.	REBUILT NETWORK FROM GROUND UP Replaced everything starting from scratch.  Completely rewired both buildings, turned 10mb network into Cat5 Certified 50-user W2K3 network with smart switches, new servers, fibre-optic connection between the buildings, T1 internet connection, and new client workstations.  Upgraded phone system by adding phone lines, fax lines, voice-mail, and additional extensions.  Completed in 6 months. SOFTWARE DEVELOPMENT Wrote module to handle electronic data transfer of BMV license forfeiture information and install over the phone on 28 court systems,  each heavily customized. PC HARDWARE & SOFTWARE SUPPORT  Maintain PC's on Windows 2003 network.  Provide training, support and documentation for Windows and major software packages.  Upgrade and repair PC hardware. SUPERVISION Led department of 56 people, in fast-paced healthcare environment, requiring skills in the areas of  training, presentation, project-management,supervision, scheduling, accounting and purchasing.  In charge of five supervisors. COMMITTEE SERVICE Rating Plate Revision Committee, Hospital Infection Control Committee, AE007 Engineering Standards Committee, Safety Committee, Quality Assurance ISO9001 Standards Committee. MRP SOFTWARE PROGRAMMING AND SUPPORT Six years working with "Manage-2000" company-wide integrated MRP software.  Attended ROI "Manage-2000" Tools classes and Custom Programming classes.  Customized the system, as well as standard maintenance toolset BAR CODES Automated inventory tracking by designing and programming inventory stock  tags printed on laserjet printer on  pre-scored adhesive-backed material, containing text and  bar  codes.  Tags scanned  with hand-held bar code guns by forklift  truck operators as stock is moved.   UNIX-TO-PC DATA TRANSFER & CONVERSION Responsible for figuring out data transfer and conversion between HP H70 mini (running UNIX, UniData) and Windows PC workstations.  Wrote programs to exchange figures with outside companies.  Provided non-PC data  to  PC users in Service Parts, Customer Service, Sales/Marketing, Accounting, Production Planning, Q/C, Production Control, Administration.